Privacy and cookie policy

1. Definitions

“I”, “me” and “my” refer to Beverley Sykes, a sole trader trading as Superscript Proofreading and who owns the website at www.superscriptproofreading.co.uk;
“the website” means the website of www.superscriptproofreading.co.uk;
“you” and “your” refer to the person browsing or viewing the website of www.superscriptproofreading.co.uk, ordering a service via the website or agreeing to pay for a proofreading, proof-editing or copy-editing service arranged via direct contact with Beverley Sykes;
“we” means you and Beverley Sykes;
“work” mean the work being proofread, copy-edited or proof-edited;
“personal information” or “personal data” means any information relating to an identified or identifiable person;
“service” means the proofreading work that is purchased via www.superscriptproofreading.co.uk or by contacting Beverley Sykes direct.

2. Scope of the Privacy Policy

2.1 This Privacy Policy sets out how I use and protect any information that you give me via the website or by email.
2.2 I am committed to ensuring that your privacy is protected. Personal information that is collected will only be used in accordance with this Privacy Policy, and I am compliant with the General Data Protection Regulation that applies from 25 May 2018.

3. Acceptance of this Privacy Policy

3.1. I will ask you to accept the terms of the Privacy Policy and my Terms and Conditions.
3.2. The Privacy Policy and the Terms and Conditions govern your relationship with me.
3.3. I recommend that you read the Privacy Policy carefully and regularly check it for any changes. It is your responsibility to do this.

4. Variation

4.1 I reserve the right to change the Privacy Policy at any time.
4.2 Before I do any work for you I will ask you to accept the current Privacy Policy and the current Terms and Conditions.

5. What information is asked for?

5.1 I will ask for the following personal information:

• Your name and address
• Your email address
• Your telephone number

You will also be sending me a file or files to proofread, copy-edit or proof-edit.

I may ask for the following personal information:

• The name of your academic institution/publisher/business
• Your subject area/level of study/occupation

6. Why is the information collected?

6.1 I require your name and email address to maintain contact with you; if I ask for the name of your academic institution/publisher/business and/or your subject area/level of study/occupation, this is so that I can more fully understand the nature of your needs and provide you with the best possible service. I keep track of the work that I do each year, so this information is also used so that I can assess the proportion of different types of work that I do and can use this information when planning the future of my business.
6.2 I have to put your address on the invoice detailing my fees to comply with current tax regulations set down by HMRC. This is the case even though I always send invoices by email. I ask for your telephone number so that if there is an urgent need to contact you, I can do so, e.g. I’m unexpectedly ill and can’t complete the work for the deadline we have agreed, or if it’s the day of the deadline and there is a problem with delivering the completed work to you by email, or emails are not getting through.

7. Controlling the use of your personal information

7.1 I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that is collected. I am aware of the General Data Protection Regulation which came in to force on 25 May 2018 and have assessed the situation regarding the information I ask you for, how that is stored and used and what I would need to do in the event of a breach of personal data.
7.2 All personal information related to you and all files sent to me are treated as strictly confidential and no information will be made available to a third party unless authorised in writing by you or if any of the exceptions listed in 7.4 below apply.
7.3 I will not sell, distribute or lease your personal information to third parties unless any of the situations listed in 7.4 below apply.
7.4 I reserve the right to disclose personal information (i) if mandated by law, e.g. during an investigation by HMRC; (ii) in connection with any court actions brought by you against me; (iii) in the good-faith belief that such action is necessary to protect and defend the rights, property or safety of my website, its users or the public (if such a situation were to arise I would seek legal advice before making any disclosure); and (iv) in a force majeure situation, i.e. when unforeseeable circumstances prevented me from fulfilling our contract/agreement. Regarding (iv), one of my adult children or my husband would be allowed access to my emails and would contact you to let you know whether or not I could complete the project. They would make it clear that they were emailing on my behalf and would not copy your email address or any other details relating to you to their computer/other devices.

7.5 Once I have sent you an invoice, any other document containing your address will be permanently deleted from my system. The email sending any such document will have that document permanently deleted from it.
7.6 The invoice or invoices you receive from me will include your address. I will keep that invoice(s) for approximately 7 years in case HMRC investigates my tax records and asks me to send evidence to them of the invoices I have sent. After that time the invoice(s) will be permanently deleted from my system.
7.7 Emails from you to me and from me to you will be kept for approximately 7 years and then permanently deleted. This is in case HMRC investigates my tax records and asks me to send evidence to them of the work I have done, which might include sharing contents of emails with them. After that time the emails will be permanently deleted from my system.
7.8 Emails are held in a password-protected email account.
7.9 Files containing invoices and any other information referred to in section 5 above are stored in a password-proteced Dropbox account. These will be kept for 7 years in case of an investigation by HMRC for which they might be required, but if you would like me to permanently delete your files once the work is complete, I will do this. You will simply need to email me to request this is done.

8. Links to other websites

8.1 The website may contain links to other websites of interest. However, once you have used these links to leave the website, you should note that I do not have any control over any such websites. I therefore cannot be held responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this Privacy Policy.
8.2 You should exercise caution when visiting other websites and look at the privacy statement applicable.

9. Requesting information

9.1 You may request details of personal information which I hold about you. If you would like a copy of the information held, please email me at [email protected] .

10. Changing information

If you believe that any personal information held by me is incorrect, please contact me so that I can promptly correct it.

11. Deleting information

If you would like any personal information that I hold to be deleted, please contact me and I will delete it.

12. Making a complain to the Information Commission

You can find informaion about your rights here: https://ico.org.uk/for-the-public/

You can find information about making a complaint here: https://ico.org.uk/make-a-complaint/

Cookie policy

This privacy policy describes what personal information I collect through cookies and how I use it.

The website of superscriptproofreading.co.uk uses cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to enhance your experience of the website.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only I can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functionality on our website, though.

Routine information collection

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site.

Cookie consent

This website uses cookies. I use cookies to make your visit easier and to analyse my traffic. I share information about your use of my site with my advertising and analytics partner (Google) who may combine it with other information that you’ve provided to them.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that I can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies I need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on the pages.

You can, at any time, withdraw your consent to accept any of the cookies listed in the Cookie declaration below. You can later choose to accept them if you wish.

Learn more about how I process personal data in my Privacy Policy.

Your consent applies to the following domain: https://superscriptproofreading.co.uk

Controlling your privacy

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some third party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

Google Analytics

I use Google Analytics to measure traffic on my website. Google has its own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

This site has no access to, or control over, the cookies that are used by third-parties such as Google. You should consult the respective privacy policies of these third parties for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. This privacy policy does not apply to, and I cannot control the activities of, such other advertisers or websites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Registered trademarks

I am not connected with any other company mentioned in this website unless stated. I respect their individual copyright and trademarks.

Personal information

If you provide me with any personal information (e.g. name, address, telephone number or email address), I will only use it for the purposes outlined in my Privacy Policy above.

Contact information

Please use the contact form here to get in touch with any privacy or cookie policy queries.

I will change the Privacy Policy and my Terms and Conditions from time to time. The Privacy Policy was last updated on 06 March 2023.